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TouchPoint : At a glance

OCLC TouchPoint at a glance

TouchPoint provides a state-of-the-art interaction between libraries and their users in a web environment.  Delivering pinpoint accuracy for researchers with complex discovery needs and rich insights into resources with evaluative content like lists and reviews made available from WorldCat.org.

Benefits

For the user:

  • A simple intuitive interface that requires no training, reflecting the types of web interface users have a high degree of familiarity with already
  • High quality evaluative content integrated directly into a user’s workflow from WorldCat.org
  • Finds the "right" resource for users, meaning what is available and free at the point of use wherever that is possible, whether that be through online requesting of a printed book or online access to an eBook or journal article
  • Personalises the user's experience to reflect areas of interest and preferences, lowering the time spent scanning resources for relevance

For the library:

  • Raises customer satisfaction with a contemporary and intuitive interface that hides the complexity of the multiple repositories that are being searched
  • Gives libraries the option to buy a "best-of-breed" solution without being tied into using a specific management system
  • Showcases and makes discoverable their entire collection of resources through a single interface, maximizing return on investment in high-value licensed databases, eBooks, eJournals etc.

Features

  • Library owned repositories plus third-party database search through a single state-of-the art interface
  • Socialisation features like lists and reviews drawn from a pool of tens of thousands of contributions in WorldCat.org
  • Decoupled presentation layer enabling integration with any library’s management environment
  • Contextual linking from record display to library’s circulation function for online requesting, fee payment and renewals
  • API support to search engines, including FAST
  • My Library features including bookmarks, search and database preference settings
  • Staff interface allowing administration and configuration of views
  • Usage statistics and reporting
  • Multilingual interface – languages currently supported are: Dutch, German and English
  • Interoperability with an institution’s chosen link resolver technology
  • Integration capability with chosen fulfillment systems, like document delivery suppliers

Related services

SISIS Sunrise

LBS

WorldCat.org